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Frequently Asked Questions

General information

Contact Details

KUHNLE-TOURS GmbH

Hafendorf Müritz; D-17248 Rechlin

info(at)kuhnle-tours.de

Tel: 0398 23 266-0

Fax: 0398 23 266-10

 

Site Addresses

 

For Germany, France, and Poland

 

Age limit

To charter a boat from Kuhnle Tours, you must be at least 18 years old.

Accessibility

We will advise you on all the types of boat and try to find the ideal boat for you. The "Febomobil" is particularly suitable for disabled guests as it is at ground level, has wide doorways, many hand rails and an easy access wet room.

Certificate of Security

There is no assurance certificate. Boat charter is subject to tenancy law.

Boat knowledge

You do not need any experience or specific boat knowledge. You will receive a full briefing on arrival. Most boats are equipped with bow and stern thrusters, so you can easily maneuver.

Boat licenses

You can travel anywhere without a license, except in certain parts of Berlin and the district of Rügen and Bodden.

Briefings

We provide a detailed briefing on arrival. The briefing takes about 3 hours and includes a test drive with our staff to ensure you are fully prepared.

Dogs

We welcome all dogs on board. More information>>

Which languages are spoken at your bases by your staff?

On all our bases are staff members that speak English. Thus you don't have to worry, we explain everything in English, when required.

Booking

Booking options

You can book online via www.kuhnle-tours.de, by phone at +49 (0) 39823-26 60, by email on info@kuhnle-tours.de or even by post with a booking request.

Documents have not arrived

Your voucher is sent once your final payment has been received. Please check if the payment has already been made.

Rental voucher

After final payment we send you your rental voucher.

Equipment

Bed linen, towels, ...

For the Aquino, Primus Kormoran and Haines boats we provide bed linen, towels and bath towels (one per person), tea towels (2 per boat, 3- and 4 cabin boats: 3 per boat), sponge, toilet paper (a roll per toilet), hand soap (per wet room).

For all the other boats bed linen etc. can be booked. 

Kitchen

Every boat has crockery, cutlery, pots, pans, cooking utensils, sink with hot and cold water and a gas stove (2 to 4 plates). Most boats also have an oven, except for the "Tjonger", "bile", "Bellus," "Gruno" and "Agder".

Coffee Machine

We do not have coffee machines on board, but you can brew your own coffee. We provide filter papers in the pantry. Please buy coffee suitable for coffee filter size 4. 

Television

You can reserve a TV for free. There is a deposit of €100. WiFi internet via the television is possible.

Mosquito Repellent

On the Aquino 1190, Primus-Kormoran and Haines boats we provide insect screens on all the sleeping areas. We recommend applying an insect spray if you are staying in the countryside or on the deck.

Online access

In our bases, you can purchase wireless cards and sign in with these in the harbor. At sea it is usually more difficult. On the Aquino in 1190 in Germany / France / Luxembourg, a router with Internet access is included in the charter price. However, it can not be guaranteed reception.

Sunscreen

Most boats have a bimini or parasol on board. For all other boats a parasol can be rented.

Water Supply

In general, the water and waste water tanks are ample for bout 7 days. Most marinas will provide tank services.

Lifejackets

You do not need to bring your own life jackets. We have jackets for children and adults on board. If none of the life jackets fit please contact a member of the team who will find a life jacket that fits. 

Sockets

Most of our boats are equipped with shore power. The Aquino 1190, Kormoran 1500, all Haines boats and Greenline 33 are equipped with a 230-volt shore power and 230-volt inverter. 

Radios

There are no radios on the boats.

Horse Power

The boats have on average 62 hp.

Before the cruise

Documents

Prior to the trip we will send you, The Captain's Guide and relevant local guides. 

Trip Planning

First, we will send you a "turn planning" with water maps and a detailed inventory of jetties, lock times and shopping. On the boat there is also a "Törnatlantas" with highly detailed maps and information on water depths, widths, depths, locks, information on the equipment of marinas etc.

Prepared Trips

We have created "Mecklenburg and Märkische waters Törnatlas" for your Itineraries in the catalogs "boat holiday", "turn planning for Mecklenburg and Märkische water", "turn planning Peene, Oder and Bodden".

Shopping

You will find shopping in our bases. We do not provide a shopping service.

Boat sightseeing

In our port village Müritz in Rechlin, you can explore many tour boats.

Boat transfer

We are located in the Marina office. At the marina office we need from you:

  • The travel voucher.
  • Your original boat license, if available.
  • The deposit, either in cash or by VISA or MasterCard (The deposit is either €1200 to €250. The fuel deposit is €190. 

You will receive:

  • There are 2 handover. Firstly, we acknowledge the deposit and then we hand over the inventory list. The operating hours are started. 
  • The log book. Here you will find important details about the technology, the papers for the boat, and what happens if you cause damage. There is also in the log book the emergency numbers. 
  • Any required life jackets. 

You can then, if your boat is ready, load the boat and move in. We ask you to go through the inventory list and report any discrepancies to the colleagues in the briefing.

If you drive without a license, it is the law in Germany to receive a three hour briefing. Normally just a couple of people attend from each boat, whilst the others unpack their belongings.

After the briefing then everyone must take part in the hands-on training. 

Driving to the port village of Müritz

Highway Berlin - Hamburg A24, at the motorway junction Wittstock / Dosse, take the A19 towards Rostock, exit Robel. Alternative A 19 Coming from Rostock also exit Robel. Now follow the B198 direction Neustrelitz. After about 20 kilometers from the town Vietzen pass through (do not turn). Branch off 500 meters after the village Vietzen at the junction immediately after the overpass, turn left towards Boek. Stay on this road (about 4.4 km). At the junction Rechlin-Nord still straight; then turn left at the GSE left (sign harbor village is available). After about 250 meters turn right (the turn-off to the port village of Müritz / KUHNLE-TOURS take). In the holiday home area, turn the street in front of the clearly visible apartment tower on the left. This leads directly to the Marina office.

From Berlin the port village of Müritz can be reached in just over an hour's drive, from Hamburg in just under two hours.

Please note: On the way from the highway to the port village of Müritz there are two fixed speed cameras. The first is located just after the motorway exit in Dambeck at the Shell gas station (70 km / h zone). The second is the road through Vipperow. Enter the destination address "Boeker Landstrasse, 17248 Rechlin". Please leave shortly before the finish as described above. Navigation systems are frequently incorrect. 

Kuhnle boat box

The Kuhnle boat-box is our ideas box. 

During the cruise

Driving

You can plan your own individual route or follow our recommendations. On average, our customers drive about 6 hours a day. We recommend a speed of 6 - 8 km / h to protect the shore waters and enable you to relax and enjoy the trip.

Anchorages

You can drop anchor in most areas. There are only restrictions on the Great Lakes, such as the Mecklenburg Upper Lakes, where you can only anchor if you own a boat license. 

Locks

Depending on the region, the locks have a lock-keeper, run automatically or must be operated by you. It is worth planning your day if locks are only open at certain times. 

Mooring reservations

Berths cannot be reserved, although you can call in advance and find out if there is spare capacity. We provide information about each port and contact information. 

Local washing facilities

In most ports there are shower blocks.

Müritz

The Müritz, the "little sea", is a lake to be wary of. There are winds up to force 3. If you own a boat licence you may cross the Müritz even at higher wind speeds, but we do not recommend it.

24-hour Emergency Phone

We have an emergency phone for each area. The number is kept in the log book. 

After the cruise

Trip Journal

Please send your Trip Journal to us by post (Kuhnle Tours GmbH, harbor village Müritz, 17248 Rechlin - Germany) or by email to info@kuhnle-tours.de

Forgot something on the boat?

At the end of each charter, every boat is inspected and cleaned. If you have left something behind please contact us and ordinarily we will return the item by post, free of charge. 

Finance / Cost

Deposit

The normal deposit for the boat is €1200 in general, but can cost up to €2000, depending on the area. The deposit for fuel is €190. You must pre-pay by cash or credit card.

Fuel

At the end of your journey you will pay the actual operational hours used. This is a flat fee and includes fuel, engine oil, and gas. Normally the fee is approximately €190.

Cleaning

The cost of cleaning will depend on the type of boat.

Trip cancellation insurance

We do not offer trip cancellation insurance ourselves. We recommend insuring through Gotha Insurance and will gladly send you the necessary documents before departure. If you give us your credit card information, we will also take over the booking of the insurance for you.

What's included in the boat hire?

Included in the rent is the complete inventory of household and boat accessories, crockery and glassware, flatware, cookware, kitchen accessories, shower and toilet, running hot and cold water, gas cooker with hob, oven, fridge, electric light, duvets and pillows and all necessary deck equipment such as lines, anchor, boat hook, and fenders.

Berthing costs

The cost depends on the boat length. You pay for a stop in our marinas between €1.30 and €1.75 per m. If your stay is less than 4 hours and before 4 p.m. there is a reduction in fees.  Costs will vary from marina to marina.

Lock fees

In Germany, Poland and France, there are no lock fees. In the Netherlands there is just the occasional charge.

Discounts / Last Minute Bookings

We offer the following discounts: Early Bird Discount (5%), multi-week trips (10-20%, depending on the length of the vacation), family discount (5% for a child under the age of 18, when two or more children, there is 10%), group discounts (5-15%), pair off in France (10% on certain boats) and last minute deals.

Discounts for repeat bookings

We offer a 10% discount for your second holiday in the same year. 10% discount is on the cheaper holiday. If you book a third charter then the discount is also based on the cheapest booking.
This discount is not valid for day charter in directly consecutive trips and cannot be combined with special offers and last minute discounts.

Vouchers

We create coupons. You can choose from various coupon templates.

Further Questions

Fishing

If you do not have a fishing license, you can normally buy a tourist fishing license for Mecklenburg-Vorpommern for €24 (for 4 weeks).

Children under the age of 14, do not need a fishing license, but you will needa fishing license for the respective waters they want to fish in. Prices vary by the length of the licence and the issuing body. Please contact us for further information.

Biking

In many of our bases, you can rent bicycles. Because of high demand in the summer we always suggest booking in advance. Of course you can also bring your own bikes.

Bike transport

The Primus Kormorans (except K940) are equipped with bicycle racks for up to 3 bikes and take up very little space.  You can book in advance a bike rack for free in the port village Müritz, Niderviller & Sierck-les-Bains. For all other boats it is possible to store bikes on the sun deck.

If you have further questions, please contact us via chat, email or phone 0049 (0)39 823 2660.